Policy support

Hospitality & Leisure

For the places people come together.

Restaurants, hotels, venues and recreation businesses combine guest experiences with property and workforce responsibilities. The services offered, spaces used and activities hosted help shape an account’s coverage considerations.

Hospitality dining space prepared for guests

Coverage considerations

See the operation from every angle.

Property & guest exposures

  • Commercial Property

    Buildings, business personal property and interruption exposures at insured locations.

  • General Liability

    Third-party bodily injury, property damage and liability arising from business operations.

  • Liquor Liability

    Liability exposures arising from alcohol service where relevant to the operation.

People & mobility

Additional liability protection

  • Excess & Umbrella

    Additional liability protection considered alongside the underlying insurance program.

Coverage considerations are general guidance, not confirmation of availability or eligibility. Terms, conditions and availability depend on the account, jurisdiction and underwriting review.

What shapes the placement?

The details behind the business.

01

Guest activities

Describe the services, events and recreation activities offered.

02

Property and amenities

Building use, cooking facilities and amenities help define the operation.

03

Food and alcohol service

Service practices and responsibilities are relevant where food or alcohol is offered.

04

Employees and vehicles

Staff duties and business vehicle use add to the exposure picture.

05

Loss experience

Prior incidents and corrective measures help explain current risk controls.

Preparing an account

A clearer submission starts here.

Complete information helps our underwriting team evaluate the opportunity efficiently. Useful information may include:

Industry insights

Submission guide

Put the business in context.

Outline the operation, explain what has changed and organize the supporting schedules. Use the checklist above to prepare a clear account narrative for review.

Review the preparation checklist ↑

Broker product reference Approved brokers · Restricted access

Current appetite and underwriting reference.

Detailed reference access is being prepared for approved agencies and producers. Email verification alone does not grant access. For current placement guidance, submit the account for review.

Eligible classes
Approved access required
Territory
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Limits / capacity
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Key underwriting considerations
Approved access required
Available programs
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Required submission documents
Approved access required

Your next opportunity

Not every risk fits neatly into a category.

Tell us about the account and we’ll help determine the appropriate next step.